Original prompt Support
Find tickets that mention error message
The prompt
Match [error] in [tickets], group cases by environment and summarize attempted remedies and outcomes. Distinguish exact matches from similar wording.
Copyable text only. No model runs here, and no source material is uploaded.
When to use it
Find related cases while preserving version and environment differences that may change which remedy applies.
Prepare the source material
- Ticket export
- Exact error
- Environment details
Review before using the result
Do not apply a remedy merely because the error text matches; compare the underlying conditions.